Working With Agents & Adjusters
We coordinate with your insurance agent and adjuster on site, documenting roof damage clearly so your claim is reviewed on accurate, photo-backed evidence.
A Roofer in Your Corner During the Adjuster Visit
When a storm damages your roof, your insurance agent and adjuster play an important role in your claim. They represent your carrier, and you stay in control of that relationship. What is often missing is a roofing professional on the roof, looking at the same damage and speaking the same language. That is where 27 System fits in.
Hail and wind damage is not always obvious from the ground. Bruised shingles, lifted edges and granule loss can be easy to overlook. We document these details with clear photos before your adjuster arrives, then do our best to meet on site so everyone reviews the same evidence. The goal is simple: an inspection based on the full, accurate condition of your roof.
We are a locally owned, fully licensed and insured team of certified roofing experts. We keep every conversation professional and grounded in facts. We will never push your agent or adjuster to approve damage that does not exist, and we will always give you an honest read on what your roof needs.
How We Coordinate With Your Carrier
Clear evidence and professional communication keep the focus on your roof.
On-site adjuster meetings
When your adjuster inspects, a Summit team member is on the roof to review documented damage together.
Shared, photo-backed evidence
Detailed photos and notes give your agent and adjuster the same clear picture of your roof.
Clear, professional communication
We speak the language of roofing and keep conversations focused on the facts of your roof condition.
Accurate scope of work
Our reports help ensure the repair scope matches the real damage so nothing is left undone.
The Coordination Process
Four steps that keep your adjuster visit clear and grounded in evidence.
Inspection First
We document your roof in detail before any adjuster visit so the evidence is ready to share.
Coordinate the Visit
We work with your schedule and your adjuster to arrange an on-site meeting whenever possible.
Walk the Roof Together
On site, we point out documented storm and hail damage so everyone reviews the same areas.
Confirm the Scope
We help confirm the approved scope reflects the real damage, then schedule your quality repair.
Agents & Adjusters FAQs
Do you replace my insurance agent or adjuster?+
No. Your agent and adjuster represent your insurance carrier, and you stay in control of your relationship with them. 27 System works alongside the process by documenting your roof clearly and meeting your adjuster on site when scheduling allows.
Why does it help to have a roofer at the adjuster meeting?+
Hail and wind damage can be subtle and easy to miss from the ground. When a Summit team member walks the roof with your adjuster, we can point out documented damage so the inspection is based on the full picture of your roof condition.
What if my adjuster and your inspection disagree?+
It happens. We focus on facts and photo evidence. We share our documentation clearly and professionally so any differences can be reviewed against what the roof actually shows. We never pressure you or your carrier to approve damage that is not there.
Is the inspection really free?+
Yes. Our roof inspections are free and carry no obligation. You receive an honest assessment and a clear report whether or not you move forward with a claim or repair.
Related Roofing Services
From documentation to repair, one trusted team handles it all.
Claims Assistance
Damage documentation and clear reports to support your roof insurance claim.
Learn more →
Insurance Claims
End-to-end roof insurance claim support, from inspection to completed repair.
Learn more →
Storm Damage
Fast response and full restoration after North Texas wind and hail.
Learn more →Have an Adjuster Visit Coming Up?
Let us document your roof and meet your adjuster on site so the inspection is based on the full picture. No cost, no pressure.