Your roof is too important to leave to just anyone. Use these honest criteria to separate reputable roofing contractors from the storm-chasers and fly-by-night crews.
Confirm licensing and insurance
The first and most important check is whether the contractor is fully licensed and insured. Insurance protects you from liability if a worker is injured on your property or if your home is accidentally damaged during the project.
A reputable company will gladly provide proof of insurance. If a contractor hesitates or makes excuses, treat that as a serious red flag and look elsewhere.
Look at reputation and track record
Online reviews and ratings give you a window into how a company treats its customers. Look for consistent, genuine feedback and pay attention to how the business responds to any concerns. A locally owned company with deep roots in the community has a reputation it needs to protect.
Industry memberships and certifications can also signal professionalism and a commitment to quality work. Ask how long the company has been in business and whether they specialize in the type of roof you have.
Get a detailed written estimate
A trustworthy contractor provides a clear, itemized written estimate after inspecting your roof in person. Be wary of vague quotes or prices offered without an actual inspection, and never feel pressured to sign on the spot.
The estimate should spell out materials, scope of work, warranty terms, and timeline. This protects both you and the contractor by setting clear expectations before any work begins.
Understand the warranty and avoid pressure tactics
Ask about both the manufacturer warranty on materials and the workmanship warranty on the labor. A strong workmanship warranty shows that the company stands behind its installation, not just the shingles.
Finally, be cautious of high-pressure sales tactics, especially from crews going door to door after a storm. A reputable roofer gives you time and information to make a confident decision. 27 System is locally owned, fully licensed and insured, and backs its work with a 30-year shingle warranty and lifetime workmanship warranty.
Ready for a Free Roof Inspection?
Get honest answers from a locally owned, licensed and insured team. No cost, no pressure.
