Frequently Asked Questions
Honest answers to common roofing questions. No runaround, no pressure, just straight talk from a team that treats your roof like our own.
Your Questions, Answered
Common Roofing Questions
Have a question not listed here? Call us at (404) 897-0337 and a real person will help.
Repairs & Replacement
Knowing when to repair, when to replace, and how long the work takes.
How do I know if I need a roof replacement or just a repair?+
The answer depends on your roof's age, the extent of the damage, and how widespread it is. If your roof is under 15 years old and damage is isolated, repair is usually the right call. If it is over 20 years old or more than 30% of the surface is damaged, replacement is typically the better investment. 27 System offers free inspections to give you an honest assessment.
How long does a roof replacement take?+
Most residential roof replacements are completed in one to two days. Commercial projects vary based on size and system type. We provide a detailed timeline at the start of every job so you always know what to expect.
Can you repair a roof that was installed by another contractor?+
Yes. We repair and restore roofs regardless of who installed them. Our crews diagnose the root cause of any issue and provide lasting repairs, not temporary patches.
Materials & Pricing
What we install and what a new roof typically costs in our markets.
What roofing materials do you install?+
We install asphalt shingles (3-tab, architectural, and impact-resistant), standing seam and corrugated metal, tile, TPO and EPDM flat roofing, modified bitumen, and seamless aluminum gutters. We help you choose the right system for your property and budget.
How much does a new roof cost in Texas?+
The cost depends on your home's size, roof pitch, material choice, and local labor rates. In the DFW market, most residential replacements range from $8,000 to $20,000+. 27 System provides free, detailed estimates with no obligation, and flexible financing is available.
Insurance & Storms
How we handle claims and respond after severe Texas weather.
Does 27 System work with insurance companies?+
Yes. We handle roofing insurance claims from initial inspection and documentation through adjuster coordination and final installation. We work with all major insurance carriers and can help you understand your coverage and maximize your settlement.
What happens after a major hailstorm in my area?+
Contact us immediately. We prioritize post-storm response and can often be on-site within 24 to 48 hours to inspect, document, and tarp any areas at risk of water intrusion. Do not wait, because storm damage worsens quickly once water finds a way in.
Warranty & Service Area
The coverage behind our work and the regions we serve.
What warranty does 27 System offer?+
We offer a 30-year manufacturer warranty on asphalt shingles and a lifetime labor warranty on all installations. Our labor warranty excludes acts of God such as tornadoes and hurricane-force winds.
Do you serve areas outside of Texas?+
Yes. 27 System serves Texas, Oklahoma, Arkansas, and Tennessee. We have offices in Dallas, Austin, and Midland to keep response times fast across the region.
How do I schedule a free roof inspection?+
Call us at (404) 897-0337 or use the free inspection form on our website. We will schedule a visit at your convenience, typically within 24 to 48 hours.
Still Have Questions?
Our team is happy to walk you through anything about your roof. Call now or schedule a free inspection and we will give you straight answers.
Ready for a Free Roof Inspection?
No cost, no pressure. Our experts assess your roof and walk you through every option.